Everything your phone should do — and never could
MakoAnswer answers every call, holds a real conversation, and turns it into booked appointments and captured leads — 24/7, in your voice. Here’s everything it does out of the box.
Never miss a detail
Every call comes back summarized
The moment a call ends, you get a clean summary, the full transcript, and the recording — by email or text. Skim what happened in five seconds, or read every word. Nothing slips through, even on the calls you couldn't take.
Sounds like your business
Answers your customers' questions
Train it once on your hours, services, pricing, and the questions you hear all day. MakoAnswer handles them in a natural conversation — no menus, no hold music — so callers get real answers instead of voicemail.
Turn calls into appointments
Books appointments while you work
Connected to your calendar, MakoAnswer offers real openings and books the appointment on the call. Google, Outlook, and the tools you already use — the slot is on your calendar before the caller hangs up.
Know when to hand off
Routes the right calls to a human
Urgent or high-value caller? MakoAnswer recognizes it and warm-transfers to the right person or department — with context, not a cold handoff. Everything else it handles itself, so your team only gets the calls that matter.
On brand, every call
A voice that fits your business
Pick from natural, human-sounding voices and set the tone — warm and welcoming, or crisp and professional. Callers hear a real receptionist, not a robot reading a script.
See your phones clearly
Know exactly what's happening on the line
Call volume, why people are calling, what got booked, what got missed — all in one view. Spot the busy hours, the common questions, and the leads worth following up, with the data to back every decision.
And a lot more, included
Speaks 35+ languages
English, Spanish, and dozens more — MakoAnswer talks to each caller in their language.
Never pay for spam
Robocalls and sales spam get detected and dropped — they never reach you or your bill.
SMS follow-up
Text callers your booking link, address, or menu right after the call — automatically.
Recognizes repeat callers
Returning customers get greeted by name — no making them repeat themselves.
Keep your number
Forward your existing line today; port it onto the platform whenever you're ready.
Syncs to your tools
Push call details and leads to your CRM, inbox, and calendar — no copy-paste.
See it answer your phone
We’ll set up MakoAnswer on your line and show you a live call — then you decide. No contracts, cancel anytime.