Everything it does, out of the box.
A few minutes is all it takes to eliminate missed calls forever. See for yourself how much your AI receptionist can take off your plate.
Collect the info you need from every caller
Tell MakoAnswer what matters — name, number, address, what they need — and it asks naturally on every call. The answers land in your inbox before the caller hangs up, so you never call back blind.
Live call · new caller
Collecting detailsCaptured so far
Get call summaries, transcripts, and recordings by email or text
Every call comes back as a short summary, the full transcript, and the recording. Skim what happened in five seconds or listen to every word — nothing slips through, even on the calls you couldn't take.
Call summary · 7:42 PM
Sent to your inboxSummary: Sarah called about a leaking water heater. Booked for 8:00 AM tomorrow and asked to confirm by text. Marked urgent — standing water in garage.
Answer common customer questions automatically
Train it once on your hours, services, pricing, and the questions you hear all day. MakoAnswer answers them in a natural conversation — no phone tree, no hold music, no voicemail.
Your receptionist's knowledge
TrainedWhat are your hours?
Mon–Fri 8–6, Sat 9–1. Emergencies 24/7.
Do you give free estimates?
Yes — free on-site estimates within 20 miles.
What areas do you serve?
Spring, The Woodlands, Conroe & North Houston.
+ 23 more answers, loaded for you by our team
Book appointments directly in your calendar
Connected to Google, Outlook, or the scheduler you already use, MakoAnswer offers real openings and books the job on the call. The slot is on your calendar before the caller says goodbye. Included on Premium plans and up.
Book an appointment
Calendar connectedPick a voice that suits your business
Choose from natural, human-sounding voices and set the tone — warm and welcoming or crisp and professional. Callers hear a great receptionist, not a robot reading a script.
Pick your receptionist's voice
Ava
Warm & welcoming
James
Crisp & professional
Sofia
Friendly & upbeat
Talk to your callers in their preferred language
MakoAnswer speaks English, Spanish, and 35+ other languages — and switches automatically to whatever the caller speaks. Stop losing customers to a language barrier.
Multilingual answering
Auto-detectedSend callers a text with your scheduling link
Right after the call, MakoAnswer can text the caller your booking link, address, directions, or confirmation — so the next step is already in their hand.
Text follow-up · (832) 555-0147
DeliveredToday 7:45 PM
Don't pay for spam calls
Robocalls and sales spam get detected and hung up on automatically — they never interrupt your day, and they never count toward your plan.
Call screening
“Your car’s extended warranty…”
Robocall detected · hung up automatically
Sarah Mitchell — new customer
Real caller · answered on the first ring
Spam calls never count toward your plan.
Transfer calls to the right person or department
Set the rules once: emergencies go to the on-call phone, new quotes get booked, vendors leave a message. When a human is needed, it's a warm transfer with context — not a cold handoff. Included on Pro plans and up.
Call routing rules
Live transfer🔥 Emergencies
Transfer to on-call tech →
💰 New quotes
Book estimate + capture lead →
📦 Vendors & billing
Take a message →
Send call info to your email, calendar, and CRM
Summaries, leads, and bookings flow automatically into the tools you already use — email, calendar, your CRM, and 5,000+ apps through Zapier. No copy-paste, ever.
Where your call data goes
Synced📧
Summary after every call
📅
Calendar
Bookings land instantly
📇
CRM
Leads created automatically
⚡
Zapier
5,000+ app workflows
Recognize repeat callers
Returning customers get greeted by name and never have to repeat their story. MakoAnswer remembers the history and picks up where you left off.
Returning caller · (832) 555-0147
RecognizedCaller history
• May 12 — water heater replacement (completed)
• Apr 03 — annual plumbing inspection
Add contacts with custom instructions
Give specific callers their own rules — VIPs get the earliest slot, your biggest account goes straight to you at any hour, that one vendor always gets voicemail.
Contacts with custom instructions
Sarah Mitchell
VIP customer — always offer earliest slot
Big Sky Property Mgmt
Route straight to Mike, any hour
ABC Supply
Take a message, no transfers
Get detailed call analytics
See call volume, why people are calling, what got booked, and what got blocked — the busy hours, the common questions, and the leads worth following up.
This week on your phones
Live47
calls answered
12
appointments booked
9
spam blocked
Set up your AI receptionist today
We'll configure it for your business and put it on a live line so you can hear it yourself. No contracts, cancel anytime.