Everything it does, out of the box.
A few minutes is all it takes to eliminate missed calls forever. See for yourself how much your AI receptionist can take off your plate.
Collect the info you need from every caller
Tell MakoAnswer what matters (name, number, address, what they need) and it asks naturally on every call. The answers land in your inbox before the caller hangs up, so you never call back blind.
Live call · new caller
Collecting detailsCaptured so far
Get call summaries, transcripts, and recordings in your inbox
Every call comes back as a short summary, the full transcript, and the recording. Skim what happened in five seconds or listen to every word. Nothing slips through, even on the calls you couldn't take.
Call summary · 7:42 PM
Sent to your inboxSummary: Sarah called about a leaking water heater. Booked for 8:00 AM tomorrow. Marked urgent: standing water in garage.
Answer common customer questions automatically
Train it once on your hours, services, pricing, and the questions you hear all day. MakoAnswer answers them in a natural conversation: no phone tree, no hold music, no voicemail.
Your receptionist's knowledge
TrainedWhat are your hours?
Mon–Fri 8–6, Sat 9–1. Emergencies 24/7.
Do you give free estimates?
Yes, free on-site estimates within 20 miles.
What areas do you serve?
Spring, The Woodlands, Conroe & North Houston.
+ 23 more answers, loaded for you by our team
Book appointments directly in your calendar
MakoAnswer offers real openings and books the job on the call, into the Google, Outlook, or Apple calendar you already use, linked through a free Cal.com connection we set up with you. The slot is on your calendar before the caller says goodbye. Included on Premium plans and up.
Book an appointment
Calendar connectedPick a voice that suits your business
Choose from natural, human-sounding voices and set the tone: warm and welcoming or crisp and professional. Callers hear a great receptionist, not a robot reading a script.
Pick your receptionist's voice
Ava
Warm & welcoming
James
Crisp & professional
Sofia
Friendly & upbeat
Talk to your callers in their preferred language
MakoAnswer speaks English, Spanish, and 35+ other languages, switching automatically to whatever the caller speaks. Stop losing customers to a language barrier.
Multilingual answering
Auto-detectedDon't pay for spam calls
Numbers you block and rapid-fire repeat dialers are turned away before Mae ever picks up, and so are callers who hide their number if you want. Those calls, and hang-ups where nobody says a word, never count toward your plan.
Call screening
(832) 555-0199 · 5th call this hour
Repeat dialer · turned away before answering
Sarah Mitchell, new customer
Real caller · answered on the first ring
Turned-away calls and silent hang-ups never count toward your plan.
Transfer calls to the right person or department
Set the rules once: emergencies go to the on-call phone, new quotes get booked, vendors leave a message. When a human is needed, it's a warm transfer with context, not a cold handoff. Included on Pro plans and up.
Call routing rules
Live transfer🔥 Emergencies
Transfer to on-call tech →
💰 New quotes
Book estimate + capture lead →
📦 Vendors & billing
Take a message →
Send call info to your email, calendar, and CRM
Summaries, leads, and bookings flow automatically into the tools you already use: email, calendar, your CRM, and 5,000+ apps through Zapier. No copy-paste, ever.
Where your call data goes
Synced📧
Summary after every call
📅
Calendar
Bookings land instantly
📇
CRM
Leads created automatically
⚡
Zapier
5,000+ app workflows
Know who's calling
Every number is checked against its registered caller ID, and a number you name once stays named. Mae can confirm who she's talking to, and the call lands in your inbox under a name, not a string of digits.
Incoming call · (832) 555-0147
RecognizedCaller ID
• Big Sky Property Mgmt (named by you)
• Business line · registered caller ID
Decide how specific numbers are handled
Name the numbers you know. Mark a pushy vendor to be screened, so Mae takes a message but never transfers or books them, or to be declined politely. Block a number outright and it never reaches Mae at all.
Known numbers
Big Sky Property Mgmt
Named · shows by name on every call
ABC Supply
Screen · take a message, no transfers or booking
Solar sales line
Decline · politely ends the call
Get detailed call analytics
See call volume, why people are calling, what got booked, and what got blocked: the busy hours, the common questions, and the leads worth following up.
This week on your phones
Live47
calls answered
12
appointments booked
9
spam blocked
Set up your AI receptionist today
We'll configure it for your business and put it on a live line so you can hear it yourself. No contracts, cancel anytime.