Send every call to the right place
MakoAnswer figures out what each caller needs and routes accordingly: booking what it can, transferring what needs a human, and taking a message when no one's available.
Call summary · 7:42 PM
Sent to your inbox▶2:14
Summary: Sarah called about a leaking water heater. Booked for 8:00 AM tomorrow. Marked urgent: standing water in garage.
📄 Full transcript🎧 Recording⭐ Qualified lead
What you get
- Smart, conversational routing, not a phone menu
- Warm transfers with context to the right person (Pro plans and up)
- Department- and on-call-aware
- Takes a message when nobody can pick up
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